
Why User Experience Always Has to Come First
Actions speak louder than mission statements. If a UX feels more like “User Exploitation” than “User Experience,” business…
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Actions speak louder than mission statements. If a UX feels more like “User Exploitation” than “User Experience,” business…
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“THE Master said, ‘I transmit rather than innovate. I trust in and love the ancient ways’.” Those words…
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There’s a big advantage in starting small. Polycom’s biggest early breakthrough, for instance, came about as the result…
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Apple’s events have often been compared to religious worship. Evangelical fans watch as the company’s darkly-clad boss—first Steve…
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We usually associate an industry’s transformation with the adoption of a new technology. But although new technologies are…
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As technology leaps forward at an ever-quickening pace, market leaders of the two leading secular trends – cloud…
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The last year has seen a much-needed focus in Australian politics and public discourse on disruption and innovation….
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Given the role analytics has played in reshaping industries and rewarding innovative adopters over the last two decades,…
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When Steve Jobs was trying to lure John Sculley to be Apple’s CEO in the early 1980’s, he…
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When my daughters were little, each time one of them received a birthday or holiday card from their…
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As our world becomes more and more digital, it’s not the first click that counts – it’s what…
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In 1905, the German microbiologist Robert Koch won a Nobel Prize in medicine for discovering the effect of…
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The vast majority of business leaders are looking for innovation in all the wrong places. In the 20th…
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Last November we published an assessment on HBR.org to help readers diagnose the extent to which their organizations…
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